Frequently asked questions - B&B le Clos de la Rose between Paris and Reims.

FAQ and practical information about your stay at our B&B. Reservation and general conditions. Deposit and payment. Check in and check out. Some hints to make your stay even more pleasant.

How do I see how much it will cost?
Select one of our rooms. Check carefully all information related to it. Select your dates. The system will automatically come up with the best rates. Rates vary according to the period of the year and length of stay. Stays of 7 nights and more offer the cheapest rates per night. Special rates available from stays of 2 nights and more. For a one night stay the standard rate applies (see further down).

How can I make a reservation?
On the home page of our reservation system, kindly select the room you wish to book. Check the availability for the desired period. Our calendars are up to date and reliable. When we confirm a booking, the calendars are updated automatically. If available, select the requested dates. Follow the steps online and make a reservation request. We will come back to you very shortly with a confirmation proposal and a deposit request. To confirm your stay you will need to pay that deposit online with your credit card. Please note that other booking options might exist for dates shown as available. Booking options have no special priority. Options need to be followed by the payment of the deposit to be confirmed. Only the first paid will be confirmed. The other existing options will then be cancelled.

About our rates. Why is a single night stay more expensive?
The price mentioned on our home page is the lowest rate per night (FROM) applicable for a several nights stay during the low season. It is easy to understand that a single night stay has a significant impact on the costs. A multiple nights stay allows us to offer a much better rate per night because you will benefit from the savings we are making on bed linen, towels and cleaning charges, etc. When making an online booking request, our reservation system is automatically quoting the best price for the select room / period.
 
Check in and check out
Please note that our rooms are available earliest at 4:00 pm on the day of arrival and should be left at 11:00 am latest on the departure date. Check in time is between 4:00 and 8:00 pm, unless otherwise agreed.

Kindly let us know well ahead (the day before if possible) at what time you are likely to arrive. The day of your arrival we will also appreciate a phone call informing us more precisely at what time you will be with us. This is for us to make sure that there is somebody at home when you arrive. As we are welcoming you in our private home, there is no reception desk like in hotels where one can pop in at any time.

Dinner
We offer a 4 courses delicatessen cold dinner: a beautiful plate of foie gras, a house made "salmon with dill" recipe, a selection of delicious local cheese and a dessert. Best with a bottle of our local Champagne. Served from 7 to 9 pm upon prior online reservation only. Payment requested together with the accommodation deposit.