General Sales Conditions

 Booking

To make your booking request please use the online availability calendars. We will confirm the availability within 24 hours. Please do consider that a booking may have been received before your request for the same date and may now, no longer be available. To guarantee your reservation, we will request you to send a deposit equal to 30% of the whole stay. All deposits received are non-refundable and can not be used in lieu of cancellation charges or a booking request at a later date. All chalet room number requests are subject to change and availability.

Payment

We accept Visa, MasterCard credit card, cash as well as travellers cheques. Bills can also be settled by bank transfer, however all funds have to be in Chalets D’ Anse Forbans bank account prior to arrival. Chalets d’ Anse Forbans does not accept American Express or personal cheques.

All outstanding accommodation amounts have to be paid on arrival.

On confirmation of booking the chalets will ask for a credit card number and a non refundable deposit equal to 30% of the total amount. Clients are further requested to settle all miscellaneous bills within 48 hours of departure.

Important: on receipt of your credit card details you are confirming you have read and accepted all the terms and conditions.

Important:  your reservation will be firmed and guaranteed as soon as we have received your credit card details.

Cancellation or change of dates

50% of your total stay is charged for all cancellations or change of dates received between the period of 29- 15 days prior to your intial arrival date. (This is made up of 30% deposit and 20% charge)
100% of your total stay is charged for all cancellations, no shows and or change of dates received within 14 days of your initial arrival date. ( This is made up of 30% deposit and 70% charge)

Check in times

Check in is at Midday – Seychelles Local Time

Check out is at Ten am- Seychelles Local Time

Children

Children are welcome. All cot requests are subject to availability. Any child of 2 years or older will be charged as an extra person and placed in a bed.  We do not provide cots for children of 2 and over.

General

Any loss of equipment and damage to the chalet shall be billed directly to the client and the bill needs to be settled before departure.

On check in a security deposit letter is signed or else a 500 Euro cash deposit is requested.  The letter with details is destroyed on departure or else cash returned when the room is inspected.

 *Rates are subject to changes.

*Chalet's d' Anse Forbans reserve the right of admission.

Do not hesitate to phone us or send us the contact form.

Car Hire

RATES AND CONDITIONS

Our daily rental rates are inclusive of unlimited kilometres and third party insurance.
In addition there are no charges for co-drivers as well as no delivery and collection charges.
The first excess of 1000 Euro (one thousand) is payable in the event of any accident or damages to the vehicle inclusive of: loss of keys, theft and parking fines.

OTHER INFORMATION

Drivers must be over the age of 23 years with a minimum of 3 years driving experience.
A valid driving licence is required. Payment will be accepted by Visa and Master Card, Cash or Travellers Cheques.

Driving is on the left hand side in the Seychelles.